Employee Handbook

It is our privilege to welcome you to Garbutt Care Coordinators, LLC dba Home Helpers and Direct Link of East Tampa. We are providing exceptional service in our community and are recognized as a highly respected home care company.

Our business is people, both clients and our home care staff. As in any company, we have people who issue orders and people who execute orders, both equally important. But the “real bosses” are our clients. We must please them to stay in business. We are counting on you to make a good impression on our clients - good grooming habits, clean clothing, good manners, and courteous language show respect to our clients and create a positive, professional image of our Company, both to our clients and the public at large.

In order to function effectively, we must have solid policies and rules of conduct designed to assure the well-being of all, to be consistent in our actions and to provide fair and impartial treatment for everyone. These rules and policies are not the basis for any contractual obligation between the employees and GCC. GCC reserves the right to modify, add, or rescind any contents as required.

Our growth and reputation depend on you and the care you provide. We strive to assure that you, our home care staff, have the ability and knowledge to give our clients the best care available. If you ever have questions, or need supervisory assistance, please call the office.

Sincerely,

Ursella Slusher, Executive Director And Juanita Garbutt, Owner and President

See the full employee handbook here.

Hear From the
Families We Serve

Ursella and her team were absolutely amazing in every way. they took care of my parents during their time of need. my father needed rehabilitation after a surgery and was unable to care for himself or my mother, who is staged with dementia. as he is ...

- James
During my husband’s two year illness, i hired three different agencies to provide various levels of care. Home Helpers of East Tampa was my third and final agency. I finally found an agency that provided Professional, compassionate, comprehensive ...

- Christine T.

Veteran & Military Families Initiative Dedicated to Serve

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Steps to Care

1.
Initial Call Once we’ve received your information, we will have a detailed call to gather more information on the care situation, answer any pressing concerns, and set up a time to meet in person.
2.
In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Cared-4^℠Customized Care Plan to your unique needs.
3.
Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
4.
Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.

Contact Home Helpers^® Home Care

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Employee Handbook

See the full employee handbook here.

Hear From the
Families We Serve

We're Here to Help

Steps to Care

Contact Home Helpers^® Home Care

Awards and Associations